Privacy Policy.

1. Introduction & Overview

At Graaso, we respect your privacy and are committed to protecting the personal data of our website visitors, growth audit applicants, and agency clients.

This Privacy Policy outlines how we collect, use, process, and safeguard your information when you visit graaso.com, submit forms for a Growth Audit, or schedule a strategy consultation.

2. Information We Collect

We collect information to provide high-converting performance marketing services and customized strategy audits. This includes:

• Contact Details: Your full name, work email address, phone number, and company name.
• Business Information: Website URL, current monthly ad spend budget range, and primary growth focus area.
• Meeting Notes & Requirements: Information you voluntarily share in our preparation notes regarding ad campaigns, server-side tracking, or conversion challenges.
• Technical Data: IP address, browser type, operating system, referring URL, and interaction timestamps collected automatically via security logs and analytics.

3. How We Use Your Information

Your information is used strictly to deliver and optimize our agency services, including:

• Analyzing your website and marketing funnel to prepare custom growth audits.
• Scheduling 30-minute strategy calls and sending automated confirmations via email, SMS, or WhatsApp.
• Generating Google Meet video conference links for requested consultations.
• Preventing unauthorized bot submissions and rate-limiting security breaches.

4. Data Sharing & Privacy Safeguards

We NEVER sell, rent, or trade your personal data to third parties.

We only share necessary details with trusted infrastructure providers required to execute your requests:

• Calendar & Video Conferencing: Google Calendar API for booking synchronization and Google Meet link creation.
• Communication Tools: WhatsApp Business API and SMTP email relays for instant booking notifications.
• Analytics & Tagging: Server-side Google Tag Manager (sGTM) and Meta Conversions API (CAPI) configured under strict first-party parameters.

5. Data Security

We employ enterprise-grade security protocols, including HTTPS SSL encryption, parameterized database queries, honeypot spam protection, and server-side rate limiting to guard your data against unauthorized access, loss, or alteration.

6. Cookies & Tracking Technologies

Our website uses cookies and local storage to optimize user sessions, maintain audit form states, and measure page performance. You may disable cookies in your browser settings, though certain interactive features (such as appointment booking) may require cookies for session verification.

7. Your Rights & Contact Information

You have the right to request access to the personal data we hold about you, request corrections, or ask for your information to be deleted from our records.